Shipping policy

Orders are shipped within 1-5 business days. If you do not receive an order confirmation email within 7 days of placing your order, you can email us at CONTACT@LAVELAFACTORY.COM for a status update. Please note if USPS and UPS are also experiencing delays  it will impact our delivery timeline. 

The above are processing times and do not account for the time the package is in transit. Priority Mail is typically delivered within 1-3 business days. UPS Ground usually takes 1-5 business days. You will receive a shipping notification with tracking information once your order has been delivered to the carrier.